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Ditch the Negative Drama
By Winn Claybaugh
www.beniceorelse.com
Years
ago, a lovely woman who works for me made it almost a daily ritual to
tell me all the negative drama and complaints from people at my
business. She truly believed she was doing me a favor, and I think she
thought it was a compliment that people brought her their problems and
complaints.
One day I asked her, “Why are you so available for this information? Why
do so many people want to dump their negative drama onto you?” After a
long conversation and a reminder about our company’s very effective and
positive system for expressing grievances, she finally realized she was
not helping the individuals work out their problems, she was not
bringing me information I could use, and she was instead bringing stress
and bitterness upon herself and her coworkers. This lovely woman is now
no longer available for negative gossip and drama.
To eliminate stress from your workplace, try these four ideas for
replacing stress-producing drama with fun, positive activities.
1. Create a “Caught Ya” board. Whenever a staff member
sees a coworker doing something wonderful, they’re encouraged to “write
them up.” A “Caught Ya!” message could read something like, “To Derrick:
Thanks for surprising me by cleaning up the stockroom.” Keep preprinted
“Caught Ya” cards near your board and display it in the lunch area or
break room where the “spoons” usually hang out—people who are back there
stirring things up.
2. What’s on your bulletin board? Take down anything
negative and post stories of hope and inspiration for everyone to see.
3. Devote time to a favorite charity. Doing something
good for someone else brings your company together as a team and helps
individuals step outside their own drama.
4. Give people something to laugh about! It’s a medical
fact that stress can lead to ulcers and other unfavorable physical
calamities. When people laugh and have fun, their bodies release
endorphins—the ultimate “natural high.” Give your team a daily dose of
healthfulness by making your workplace fun.
As a leader, you have choices in life. You can spend your day looking
for problems, and guess what you'll find? Or you can spend your day
looking for reasons to celebrate your fellow team members. At the end of
the day, you can go home feeling drained, exhausted, and bitter because
of all the problems you discovered, or you can go home feeling energized
and grateful because you spent your day focusing on things that empower
both yourself and your team. The second choice makes you a visionary
leader. Which type would you rather be?
About the Author:
Winn
Claybaugh is the author of
Be Nice (Or Else!) and “one of the best motivational speakers
in the country,” according to CNN’s Larry King. A business owner for
over 25 years with over 8,000 people in his organization, Winn is the
co-owner of hair care giant Paul Mitchell’s school division. Winn has
helped thousands of businesses build their brands and create successful
working cultures. His clients include Southwest Airlines, the Irvine
Company, Vidal Sassoon, Entertainment Tonight, Mattel, For Rent
magazine, Structure/Limited/Express, and others. Winn is a frequent
guest on national radio and a regular contributor to online
publications. Visit
www.BeNiceOrElse.com to sign up for his free monthly Be Nice (Or
Else!) newsletter.
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